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4.3. Changing Login Information

Users have two required login credentials to access either the app or the portal.

They are the Username and the User Password.

Updating the Username

• To update the Username, contact help@docusketch.com with your current username and your new username.
• Note that Usernames should be actively working emails.

Updating Password

• Click on the Forgot Password option.

• Place in the Username email.

• A password reset email will be sent to the inputted email.
• Click on the Link on the email. This will open a new tab to key in the new password.
• Key in New Password. Repeat New Password to verify.

• Click on Reset Password.

• You may now Login with your Username and New Password.

Note: Upon updating the Username and Password, you would have to relog in on all devices before shooting a tour.