1.1. Madventure 360

1. Insert Micro SD Card into camera.

• Micro SD Card slot should be located at the side of the camera.      

      2. Switch on the camera by clicking on the Power/Mode button.  

    3. Ensure that the Camera's Wi-Fi is switched on.

• The Wi-Fi on the camera can be switched on by clicking on the "Wi-Fi" button. See Above.
• A Wi-Fi indicator will start flashing or blinking to indicate that it is switched on.
• Note that the Wi-Fi indicator blinks only when the camera is not connected to any device. It switches to a solid light when paired with a device.

    4. On your mobile device, go to your Wi-Fi settings and connect to the camera.

• Locate and connect to the Wi-Fi hotspot.
• The Madventure 360 Wi-Fi hotspot usually has the label QJXJ followed by a six-digit numeric code.
• Key in the default password: 12345678

     5. Mount the camera on the tripod.

1.2. Ricoh Theta 360

Switch on the camera by clicking on the Power/Mode button.

   

Ensure that the Camera's Wi-Fi is switched on.

• The Wi-Fi on the camera can be switched on by clicking on the "Wi-Fi" button. See Above.
• A Wi-Fi indicator will start flashing or blinking to indicate that it is switched on.
• Note that the Wi-Fi indicator blinks only when the camera is not connected to any device. It switches to a solid light when paired with a device.

On your mobile device, go to your Wi-Fi settings and connect to the camera.

• Locate and connect to the Theta Wi-Fi hotspot.
• Click on the network and key in the password. The password is either the one on the bottom of the camera or the 8 digit number on the network name.

Mount the camera on the tripod.

2.1. Mobile App Access

1. Download and install the immoviewer app on your device.

• Access the Play Store to download for Android users.
• Access the App Store to download for iOS users.                                                  

      2. Log-in to the immoviewer app.

• An immoviewer username and password are required to login. Contact help@immoviewer.com for assistance, if you do not have your login details.
• Make sure you are connected to the internet when logging in to the immoviewer app.

 

2.2. Web Portal Access

• Open a Web Browser.
  

• Access the Immoviewer Portal by typing the following on the browser’s address bar:
  app.immoviewer.com

Note: You may also visit www.immoviewer.com and log in through the website.

• Login with username and password.

• The Home screen

2.3. Change Login Information

Users have two required login credentials to access either the app or the portal.

They are the Username and the User Password.

Updating the Username

• To update the Username, contact help@immoviewer.com with your current username and your new username.
• Note that Usernames should be active working emails.

Updating Password

• Click on the Forgot Password option.

• Place in the Username email.

• A password reset email will be sent to the inputted email.
• Click on the Link on the email. This will open a new tab to key in the new password.
• Key in New Password. Repeat New Password to verify.

• Click on Reset Password.

• You may now Login with your Username and New Password.

Note: Upon updating the Username and Password, you would have to relog in on all devices before shooting a tour.

3.1. Creating Tours on the Mobile App

Log-in to the Docusketch app.

• Refer to Accessing the Mobile App from Related Pages.

Connect the device to the camera.

• Refer to Setting & Connecting to MadVenture/XiaoMi or Ricoh Theta from Related Pages.

Press "New" to create a new tour.

Input the tour name and address.

Pick either indoor or outdoor.

Select floor and room.

Select image type based on the type of camera used.

Position the camera closest to the center of the room as possible. Click on the icon and take a photo of the room.

Save Panorama if satisfied with the shot. 
Select Retake if you wish to retake the photo

Tap anywhere on the panorama to add a hotspot. 
Make sure to add a hotspot to where the next image is located. 

Click on Set Hotspot when done. 


You may now choose whether to set the Hotspot to a new room or set the Hotspot to existing room. 




Selecting Hotspot to a new room would take you back to the image information screen. Remember to reposition the camera after filling out this page or before clicking on the Picture button.




Selecting Hotspot to existing room allows you to connect the hotspot to an image you have already taken.

Select Finish Tour when you have completed creating the tour.






Upload tour by clicking on the tour option button.

Click on Upload Tour to upload the tour to the cloud.




Note: 
- Make sure you are connected to the internet before uploading the tour.
- You may switch off the camera before uploading the tour.
- You may also leave the tour on the app until you get to your home or office to connect to the internet and upload the tour.
- It is recommended that no interruption occurs when uploading the tour. This could damage some of the images on the tour.

3.2. Creating Tours Using the Immoviewer Portal

This method of creating a tour is only applicable if the panoramic images are on your desktop. This process is used when the method is taking the photos is done through the 360 camera app instead of the immoviewer app.

• Navigate to the left option panel and select CREATE TOUR.

• Add a tour name, the responsible agent, and toggle if you want the tour to be restricted or not. Choose the floor and add photos to all the rooms you pick. You can even change the floor name and change which photo shows up first on your tour.                           

• Clicking next will bring you to the editor.                          

• Click on exit once you've done editing the tour.                           

• Your tour is now finished.                                      

3.3. Taking Pictures with the MegaMast

1. Setting Up The MegaMast
   

   1. You will want to use the same Selfie Stick Setup on the MegaMast as we have suggested for normal tripod use. This separates the camera from the large MegaMast tripod head for best visibility.
      
      
   2. Be sure the camera is firmly attached to the selfie stick and the selfie stick is locked into the MegaMast tripod head. You really don't want your camera falling from a height of over 30 feet.
   3. Connect to the camera's WifI prior to raising the tripod to its highest level to make sure you have a stable connection.
      
      
      

2. Taking Photos
   

   1. While the MegaMast is very sturdy, there will be some sway in the mast of the tripod, even with a camera as light as the MadVenture 360. 
      
      

      

      
      
      
   2. Wait a few seconds for the mast of the tripod to stop swaying before capturing the images. 
   3. At full height, if you stand right next to the tripod, directly under the camera, you will be mostly hidden in the image. 
      
      
      

3. Moving the MegaMast
   

   1. While you will be tempted to leave the mast extended to move the tripod, it goes up and down easily and you will be best served to take it down to move it to the new location.
      
   2. Be aware, the mast can drop quickly if you release the tension quickly. Watch your fingers. 

3.4. Quick Start Guide using the Madventure 360

Refer to this video to see a walkthrough on how to create tours with the Madventure Camera and the immoviewer app: 

4.1. User option panel overview

With the user options panel, you can access the following:

• My tours
• Create tour
• Tour visitors
• Statistics
• Contact Information
• Configuration
• 3D Tour
• Admin
• Language
• Logout button
• Toggle Option Panel Display

4.2. My tours

4.3. Create tour

4.4. Tour visitors

4.5. Statistics

4.6. Contact Information

4.7. Configuration

In the Player design tab, you can specify if you want the configuration to apply to either all or particular agents. You can also toggle if you want the following functionalities and buttons visible on your tour:

• Logo
• Welcome window
• Auto rotate
• Property info icon
• Property location icon
• Agents contact icon
• Share 3D tour icon
• Use 3D player by default



Legal Information


  

In the Legal information tab, you can choose which of the following fields to display and which of the chosen should be mandatory:

• Gender
• Url
• Phone
• Mobile phone
• Zip code
• City
• Street
• Company name

You can also upload a PDF copy of your terms & conditions and revocation. The Terms and Conditions checkbox is for displaying the uploaded PDF or not.

You can also add/change the Company name and Company URL in this section. 

Floorplan Order

In the Floorplan Order tab, you can toggle the settings on whether you want to notify either of the following when your floorplan order is ready:

• Primary user email
• Custom email (Up to 3 emails)
• Responsible agent (registered in your immoviewer account)

4.8. 3D Tour

Clicking on this option navigates the user back to the default Portal Homepage. Another alternative to this is by clicking the Immoviewer Logo or by clicking on My Tours. See: My Tours from Related Pages

4.9. Admin

Clicking on this option requires you to re-login with your email and password credentials:

After successfully logging in, you will see the Admin Immoviewer Portal User Interface. See more: Admin Functions from Related Pages

4.10. Language

Clicking on this option allows you to change the language for the site. The following are the available languages:

You will be prompted that the site will reload and that any unsaved changes will be discarded. Click on Yes to proceed. The site will then automatically reload with your chosen language.

4.11. Logout button

Click on the Log Out Button on the upper right corner of the home screen to log out of the Immoviewer Portal.

Logging out of the Portal prompts a confirmation pop-up, then routes you back to the login screen.

4.12. Toggle Option Panel Display

Clicking on this option, toggles the Option Panel to hide or show.

BEFORE:

AFTER:

5.1. Tour option panel overview

This panel consists of all the options and features needed to play, share, edit and market the tour.

• Tour Thumbnail
• Gear Button
• Connection
• Embed Code
• Tour Statistics
• Download
• Links
• Start Live
• Share Access
• Edit
• Delete
• Order 2D floor plan
• 3D button
• Tour Activation → If Yes, show the tour. Else, will not be accessible.

5.2. Tour Thumbnail

Clicking on the Tour Thumbnail opens the tour on a new tab on your browser.

5.3. Gear Button

Clicking on the Gear Button gives you two options:

• Editing Basic Info (See Related Pages)
• Copy Tour

Copy Tour

While copying a tour, you can edit the following:

• Tour name
• Office/Account → If you have an admin account, you can copy to your child/sub-accounts. Else, you can copy to your own account.
• Responsible agent → Agent responsible for the tour
• Toggle for keeping tour data → If Yes, existing tour statistics for the chosen tour will also be copied. Else, the copied tour will have brand new empty tour statistics.



5.4. Connection

• This option enables users to key in the external ID of their listings connecting the listing information to the tour.
• Once the listing ID is keyed in, click on Save Changes to apply.

5.5. Embed Code

Automatically generates an embed code for users to embed the tours onto their website.

Embed code is activated (clickable) only if tour has been published.

There are two ways to embed your tours.

1. Open in a pop-up window - Embeds the tour as a clickable thumbnail which opens the tour in a new tab.
2. In Embedded Site - Embeds the tour as an interactive 3D Tour onto the website.

Embedding Tours:

• Select the type of embed method by clicking on the respective tab then click on Copy to Clipboard.
• Paste the code onto the backend of your web page and save.

See: Embed Samples

5.6. Tour Statistics

This option presents the tour performance statistics.

For the Statistics for registered users tab, you will be able to see the following:

For the Statistics for non-registered users tab, you will be able to see the following:

Under the Origin of requests (portal) tab, you will be able to see a pie graph of the origin of your tour visitors.

5.7. Download

The Download option allows users to download useful items related to the tour.


To Download, click on the Download option on the tour option panel as shown below:

A drop-down list would appear with a list of downloadable items:

• PDF → a PDF including a private link.

• Free access PDF → a PDF including a public link.

• Marketing image

• QR Code → Comes in small, medium and large variants.
• 1st image banner → Downloads a banner using the first/starting image of the tour. 

• Images → Downloads a zip file of all the images used in the tour.
• Cubic images → Downloads square cut-out screenshots for each room or area in the tour.
• POI images → Downloads all images from infopoints.
• Floor plans → Downloads image for their floor plans.

5.8. Links

Links are activated only if the tour has been published.

• Private Links - Generates tour links that require viewers to key in information when accessing a privatized image. The viewer can either be granted access automatically or manually by the user. When the viewer is granted access, they are sent a public link. Privatizing an image on the tour is set on the editor. See Editing Basic Information from Related Pages

Note: Private links do not appear to work when the link is accessed on the same browser you are logged in to.

• Public Links - Generates tour links that grant viewers full access to the tour.

• Non-Branded Links - Generates tour links that grant viewers full access to the tour without user branding. Mainly used for the MLS.

• Links with Customized Starting Room - Generates tour links that allow users to preset the starting room to any room in the tour. All that needs to be done is to select a room to start the tour from, copy the link then paste it on any communication medium intended to use.

5.9. Start Live

This option enables users to showcase tours in a real-time virtual showing environment. It is here where the user and the viewer may interact and communicate while walking through the tour together.

The user can invite visitors to this real-time environment to show and discuss the property online by copying and sending their viewers the link and a session code or by clicking on the invite button.

Hide and exit buttons:

5.10. Share Access

This option is another way for users to share tours.

You can choose from the dropdown below:

• E-Mail → For this option, you will be asked to input the following fields:

• For Facebook, Google Plus and Twitter, you will be asked to choose where you want unlimited or limited mode:

• Facebook:
• 

• Google Plus:
• 

• Twitter:
• 

5.11. Edit

This option enables users to edit and modify their tours.

Users with role Viewer don't have this function
See Editing Tours from Related Pages

5.12. Archive/Delete

This option allows users to archive a tour.

Once the tour is archived, the tour can either be recovered or permanently deleted.

To either permanently delete an archived tour (Delete), or recover the tour and move back to active tours (Move to Active), click on Archived Tours on the left hand side under My Tours, and choose the option you want. Again, once an archived tour has been deleted, this will be permanent and irrevocable.

5.13. Order 2D floor plan

This option enables users to order 2D Floorplans.



See: Floorplan Creation from Related Pages  

5.14. 3D

This button is another method of viewing the tour.
Clicking this button opens the tour in a new tab.



See: The Tour Player from Related Pages

5.15. Tour Activation

This option toggles the certain options availability. This also turns the tour public making it viewable for others to see.

Only when tour is activated, Links and Embed Code are enabled.

6.1. Admin Functions Overview

Admin Function Features:

• Adding User Accounts
• Managing User Accounts

6.2. Adding User Accounts

For adding user accounts in immoviewer, there is a simplified UI that both parent users, as well as immoviewer admin staff, can use to create users within a hierarchy or as normal customers.

It can be found in the admin area under Add user account in the main navigation on the left side.

The creation dialog is very straightforward:

A. Identity → This is the user's identification

B. Email

C. Password → can be chosen here, otherwise will be created automatically

D. Country → User's country of origin

E. Contacts

• Are preferred for email interactions (otherwise failing back to user email)
• Contacts defined on user creation will be automatically transformed in agents which otherwise the customer will have to setup manually later on
• therefore, it is recommended to always set at least one contact upon creation

F. Agent tours in live → Check if you want the tour to be available live for all agents

G. Submit → Once all fields are correctly filled up, click on this button to finish

6.3. Managing User Accounts

As Admin

For editing a user account as admin you can click the icon in the user list view under app.immoviewer.com/admin/. The editor allows changing pretty much all the details of a user.

As Parent User

Parent users find a similar icon in the list of their users. This icon, however, leads to the same configuration dialog that is described in the Related Page Adding User Accounts. 
This simplified configuration editor allows to easily change roles of the user which is the preferred way of dealing with rights in immoviewer. 

7.1. Editing tours on mobile

Editing Tours on Mobile are fairly limited in terms of functionality.

The immoviewer app only allows users to make minor configurations to the image or the tour itself.

By clicking on ... beside the tour you want to edit, you can see the following options:

You can add a room, change the name, or edit existing rooms.

Adding a room is similar to creating tours on mobile. (See Related Pages)

To modify existing rooms, click on Show Rooms. You'll see this screen:

Click on the ... on the right side of the room you want to particularly edit. You'll be able to Add Hotspot, Replace Panorama, Change Information, or Delete Room.

8.1. Editing tours on desktop overview

Tours are mainly edited on the desktop. 

On the immoviewer dashboard, click on the Edit button on the tour's option panel to make changes to the tour.

The Editor:

Note: Only the tour name and assigned contact information would have to be edited outside the editor. See: Editing Basic Info from Related Pages

Click on EXIT on the top right to exit the EDITOR.

8.2. Editing basic info

To access this pop-up, see Gear Button from Related Pages.

In this pop-up, you can edit the following:

• Tour name
• Responsible agent
• Toggle Use 3D Player → if this is Yes, your tour will play on a 3D player. Else, it will play on a regular player.
• Toggle for restricted tour → If this is Yes, this tour will be restricted to only those who are given access. Learn more on how to grant access to restricted tours from Related Pages.

8.3. Add room

The Add room function is a function under the Editor that enables users to add additional photos or images into the tour. 

Use Cases:

• New images were taken using the 360 camera app and uploaded to the desktop.
• Images had to be downloaded and edited (photo manipulated).

Note: Function is not limited to use cases above.

To add a new room, click on the button below:

Then, do the following:

A. Upload the image to be used for the new room

B. Set the room name.

C. Choose from the dropbox where the room is located (ie. Outside, First floor, Second floor)

D. Choose whether or not to restrict access for this room

E. Choose whether or not the room should be the first room viewers see when starting the tour

F. Send all the information to save

8.4. Edit basics

The Edit basics function is a function under the Editor that enables users to replace photos or images into the tour, edit position name and reassign position to a different floor. 

Use Cases:

• New images were taken using the 360 camera app and uploaded to the desktop.
• Images had to be downloaded and edited (photo manipulated).
• Edit position name.
• Reassign room to a different floor.
• Setting room as the first image of the tour.

Note: Function is not limited to use cases above.

To start editing, click on the button below:

Then, modify the specific areas using the following guide:

A. Upload the image you want to replace the current photo with

B. Change the room name

C. Choose from the dropbox to change where the room is located (ie. Outside, First floor, Second floor)

D. Choose whether or not to restrict access for this room

E. Choose whether or not the room should be the first room viewers see when starting the tour

F. Send all the information to update

8.5. Blur Area

The Blur Area function is used to blur out portions of the image the user does not want viewers to see.

Use Case:

• Personal Files or Data on image
• Photographs or Picture Frames
• Camera reflecting on mirrors
• People on images.

Note: Function is not limited to use cases above.

To apply the blur area, click on the button below:

Apply or reposition the Blur Area Box on the desired area. Hold click on the resize button and drag to adjust the Blur Area Box size. 

Click on the save button once done.

8.6. Limit View

The Limit View function allows users to crop a portion of the image to limit the viewing perspective of viewers.

Use Case:

• When the intention is to omit a portion of the image or crop the viewing perspective of the photo.

To set the limited view, click on the button below:

Crop the image by dragging the crop box.

Click on Update to save or Reset to revert changes.

8.7. Viewing angle

The Viewing Angle function is mainly used to set the viewing perspective focus of an image when the image is uniquely accessed. 

Images are uniquely accessed through the following:

1. Photo Picker

2. Floorplan Hotspots

To modify the viewing angle, click on the button below:

You will be prompted with the following pop-ups.

Follow the procedures above as desired on your room.

Click on the Save button to save or Delete button to remove the set viewing angle.

8.8. Add Info point

Infopoints are information tags users can set on any given image to add emphasis or details on a portion of the room or image.

Use Cases:

• Showcase additional promotional videos.
• Adding still photographs and detailed images to augment viewer experience.
• Adding PDF documents.
• Adding Text details and information.

Note: Function is not limited to the use cases above.

To add an info point, click on the button below:

Click on the area where you want to add the info point:

Add the following information:

A. Add the info point name or title

B. Add the details regarding this info point

C. You can upload a video or an image from your computer

D. You can add a YouTube or Vimeo link regarding the info point

E. Click on Add to finish editing your info point

8.9. Add Hotspot

Hotspots are navigational pointers or bubbles that allows viewers to traverse from one image to another. It is ideal that they are appropriately placed based on the location of where each room or area is located on the current image.

To add a hotspot, click on the button below:

Click on the area where you want to add the hotspot:

Select which room the hotspot traverses to:

8.10. Changing Infopoint Room

Infopoints can now be transferred from one room to another.

Here are the steps on how to do so:

1. Click on an infopoint you wish to transfer.
2. Click on "Change room of infopoint".
3. Choose a new room where you wish to transfer the current infopoint.

3.  The player will then open the selected room. The infopoint tab on the infopoint selection panel will then show a green mark  beside it. It means, that this infopoint is linked to the current room it was originally placed in, but doesn't have certain position (no coordinates) or is currently unassigned to any room.

4. Find a good position to place the infopoint and then drag and drop the green marker  from the infopoint selection panel to the preferred position. You should see a success message once completed.

8.11. Floorplans

The Floorplan feature in the editor allows users to add floorplans they already have.

Use Case:

• Used when adding floorplans you already have

Adding Floorplans:

• Click on the Floorplan Button on the lower left

• Drag and drop the Floorplan JPG or PNG image onto the drop box panel

• Press anywhere on the Floorplan image to add a Hotspot.

Note: Make sure to add the Hotspot to its corresponding location.

• Once added select the Hotspot's corresponding room to set the Hotspot in place.

• Toggle between floors by clicking on the Floor Tabs.

• Click on the Top Right Arrow to exit.
• 

Deleting Floorplans:

• Click on the Floorplan Button on the lower left

• Click on the Delete Button to delete the Floorplan.

• Toggle between floors by clicking on the Floor Tabs if applicable and repeat step 2.

• Click on the Top Right Arrow to exit.
• 

Note: This feature is an alternative option from requesting floorplans through the Docusketch Portal and only works if you have a copy of the Floorplan on your desktop.

Downloading Floor Plans

• On the tour option, click on Download.

• Click on Floor plans.

 

9.1. Portal Introduction & Navigation

9.2. Creating, Editing & Deleting Videos

Creating, editing and deleting the videos can only be done through editing the information and photos on the MLS feed.

To update or add additional photos on the videos, edit the information or photos on the MLS and click Re-create.

This will automatically generate the updated video and landing page for you with the updated information.


IMPORTANT NOTES:

1. The videos has a minimum requirement of 3 images.
2. The quality of the videos are only as good as the quality of the images.
3. Deleting the videos and the landing page only happens when the listing on the MLS/Source is deleted.
4. Videos are also automatically recreated every back-end processing cycle.

9.3. Adding 3D Tour to the Landing Page

Click on the 3D Tour button to open the 3D Tour Landing Page Management Dashboard.

Click on Link to video button.

Link the tour to its respective video by clicking Link to video.

IMPORTANT NOTES:

1. A 3D tour would have to be created for the property.
2. The 3D tour is not automatically connected to the video because the system has no way of identifying which video it has to be linked to.
3. Videos would have a 3D button if a 3D tour is linked to it. (See next slide for more information.)

9.4. Viewing the Video

9.5. Embedding the Video

Click on the Embed Code button to generate an embed code.

Click the Copy to clipboard button and paste the code where you want to embed the video.

9.6. Downloading the Flyer, Video, & Images

Click on the Download button.

Three options should appear.



A. Click on the PDF button to download the flyer.

Flyer Sample: 
 
 



B. Click on the Video button to download the video.

The video the downloads onto your download folder. See sample video here. 

C. Click on the Images button to download all the images from the landing page.




A zip file is then downloaded into your download folder containing all images used in the landing page. 

Sample Photos:

9.7. Branded VS Unbranded Videos

The difference between Branded and Non-Branded Videos

As a free user, you only have access to non-branded videos. As a premium user, you can either chose to share branded or non-branded videos.

Here is what the branded one looks like:

(Notice the logo on the top left corner and the real estate agent details at the bottom.)

Here is what the non-branded one looks like:

9.8. Recreating Videos

Recreating videos is automated every day, but you can also re-create videos by clicking on the "Re-create" button:

Upon clicking the button, you will be redirected to a page that looks like this:

You will be asked to choose a minimum of 3 images and a maximum of 15.

You can choose the order of how the images will appear by dragging the 6 dots on the right-most corner of the image OR clicking the arrow buttons up and down in between their order numbers on the left-most side.

You can also opt to show or not show images by checking or un-checking the checkbox beside "Show this image".

You can add a subtitle per image as well.

You can opt to either just "Save" and wait for the daily recurring auto-recreation to follow the instructions you've set OR you can "Save and recreate" to recreate instantly.

You can also reset the defaults in case you want to remove all the changes you've made.

You will be able to distinguish videos that are undergoing re-creation when you see this:

Free account users cannot opt to re-create any time they wish by just reorganizing images via the steps above. What they can do is to remove the images from the listing and reuploading them in the order that they want.

10.1. The Landing Page Overview

The Landing Page is a property website automatically generated by the immoviewer platform that extracts information from a source feed. It houses most of the media marketing materials necessary to communicate and enamore audiences with experience and information of the property being sold.






SHARING LANDING PAGES: The landing page can be shared by simply opening the landing page and copying the landing page URL on the address bar.

10.2. Opening the 3D Tour on Landing Page

Click on the Branded or Unbranded button.




A new tab will open with the 3D Tour on the landing page.

IMPORTANT NOTE:

• The 3D button only appears when a 3D tour is linked to a video landing page.
• The first piece of media on a landing page will be the 3D tour if available.

10.3. Opening the Video on Landing Page

Click on the video button


This will navigate to the video media component on the landing page.

Note: The first piece of media that will appear on a landing page will always be a 3D tour if one is assigned to a video landing page. In this case, simply click on the Video icon on the landing page to shift to the video.
If there is no 3D tour attached to the landing page, the first piece of media would be the video.

10.4. Viewing Photos from Landing Page

Click on the camera icon.

All photos used for the video creation will display here.

10.5. More from the Landing Page

• Property details can be seen on this section.

• Clients can even download the page as Flyer by clicking this button.

• Agent information and listings can be seen on this section

• Sharing options can be seen on this section.

A. Sharing option for Facebook, Twitter & LinkedIn

B. Sharing option for emailing the page

C. Option to call the agent

1. Hardware and System Requirements

Hardware

A. A 360 Camera

• The main device used to capture 360 images.

A.1. Madventure 360 Camera

   

A.2. Ricoh Theta SC 360° video and still camera

A.3. Ricoh Theta S Digital Camera 

A.4. Ricoh Theta V 4k 360 Spherical Camera

       

B. Micro SD Card (For Madventure Users Only)  

• Storage device needed by the camera to take photos.

C. Selfie Stick (For Madventure Users Only)

• A device used to create distance between the tripod head and the camera to reduce the tripod's appearance on the images.

D. Tripod

• A device used to mount the camera on.

                 

On Mobile

1. DocuSketch App should run on any iOS or Android Device so long as these conditions are met:
   1. must have the latest firmware updates installed.
      
      
   2. The latest version of the Docusketch mobile application should be installed.
   3. At least 1GB of memory space free for use

On Desktop

1. The latest version of desktop browsers. Chrome and Firefox preferred.

       2. At least 2GB RAM.

       3. Internet Connection Required.

2. Account Types

3. Improving Accuracy on Floorplans

To make an accurate floorplan, please, follow these steps:

1. Starting your new floorplan look through all your rooms, use "360° View" window, you can open it in a separate tab of a browser.

2. In a 360° View user can measure distances on the floor and ceiling.
   360° View has green highlighted areas, measurements are more accurate inside it.
   Also, it has vertical bars ("stitches"), they are vertical relative to the screen.
   It would be much better if all vertical lines on the image (walls/windows/doors) are parallel to stitches. To correct lines angle - image's pitch and roll values can be changed.

3. Set up panels to fit your screen resolution and your personal preferences ("360° View" can be resized and repositioned). Choose units you wish to be displayed.

4. Start with new walls and rooms ("Draw walls" instrument). All wall intersections contain corners. All walls and corners can be moved. In draw walls mode use shift or alt to alter wall to half of its thickness - it can be useful when drawing a contour of a room.

5. Selecting a wall/door/window/room/object will show its properties.

6. Divide a wall with a double-click when needed.

7. Change wall thickness when needed.

8. Add cameras to rooms and associate them with 360° images. Then rotating a 360° View will change a camera indicator on a plan.

9. Add furniture and construction elements. Any missing box-like furniture items can be added with a "cube" instrument.

4. How to clear cache and cookies?

Chrome

1. In the browser bar, enter "chrome://settings/clearBrowserData"
2. At the top of the "Clear browsing data" window, click Advanced.
3. Select the following:
   • Browsing history
   • Download history
   • Cookies and other site data
   • Cached images and files

   From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.

4. Click CLEAR DATA.
5. Exit/quit all browser windows and re-open the browser.

Firefox

1. From the History menu, select Clear Recent History.

   If the menu bar is hidden, press Alt to make it visible.

2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
4. Click Clear Now.
5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

1. In the top right, click the Hub icon (looks like star with three horizontal lines).
2. Click the History icon (looks like a clock), and then select Clear all history.
3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
4. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

Safari 8 and later

1. From the Safari menu, select Clear History... or Clear History and Website Data...
2. Select the desired time range, and then click Clear History.
3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

5. How to upload a 360 drone image to a tour?

Make sure you have your 360 drone image on your desktop.

Upload image to your tour.

Choose the "Aerial drone footage" floor.

Click on "Send".

6. How to Order 2D Floor Plans

Floorplans are a graphical top-down representation of a property's layout. They usually serve as a map for viewers to know which part of the property are they currently in when viewing a virtual tour.

 

The immovewer system provides users the ability to acquire these Floorplans through an Order 2D floor plan button on the immoviewer Portal. 


How to Order 2D Floorplans

• Click on "Order 2D Floorplan" button.
• 

• Key in exact height of camera from ground to center lens. Note: Accuracy on the height of the camera affects the accuracy of the measurements in the floorplan.

Note: You may also use the recommended default value in the event that the actual height of the camera was not recorded.

• Click on Order Now when done.

Reviewing Floorplans

This step happens when the user is notified via email informing them that the Floorplan for the tour is completed.

• Click on Review to review floorplan.
• Click on Needs Improvement if there are desired iterations.
• Click on Approved if the floorplans are satisfactory.

Note:

• Processing time for the Floorplans would be 24 hours.
• All rooms should be present on the tour to create an accurate floorplan layout.
• You will need a floorplan credit to order a 2D Floorplan.

Ordering Floorplan Credits

To order additional Floorplan Credits, the current remaining credits would have to be consumed first.

Once the Floorplan Credit counter hits 0, do the following:

• Click on Order 2D Floorplan
• Select Floorplan Package
• Select Purchase

7. How to know how many visitors viewed my tour?

To know how many visitors viewed your tours:

From the Immoviewer Portal, click on the "STATISTICS" menu.

Here, you will be able to see the total non-registered and registered visitors of all your tours.

Refer to the Statistics page for more information.

To know the origin of your tour visitors:

Click on the "Origin of Requests (Portal)" tab.

Here, you will be able to see the origin of requests of all your tours.

Refer to the Statistics page for more information.

To know the statistics for a specific tour:

From the Immoviewer Portal, look for the tour you want to get the statistics of. Then, click on the "Statistics" button of the chosen tour.

Here, you will be able to see the list of registered and non-registered visitors and their origin specific to your chosen tour.

Refer to the Tour Statistics page for more information.

8. Which browsers does immoviewer work in?

Immoviewer works in the following browsers:

9. Where can I use the embed code?

You can use the embed codes to incorporate the tours on any website. They can be used on blog posts as well.

There are 2 ways to use the embed codes:

• As a pop-up

• As an embedded tour 

10. The Tour Player