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14.2. Ordering Sketches

Users have several options on how they could order a sketch.

The could do so either by switching the sketch ordering to automatic, ordering the sketches manually on the app or even ordering the sketches through the DocuSketch webportal.

1. Auto Sketch Generation— This can be set by going to settings them toggling the Auto Sketch Generation option on on the Docusketch Mobile App’s main menu screen.






Note that this automatically orders a sketch once a tour is uploaded onto the cloud. It is recommended to keep this option off however as any tour uploaded triggers a sketch to be ordered regardless of whether or not they are an actual or a dummy tour.

2. Manual Ordering (App)— Users may manually order a Sketch for a tour they created on the Docusketch Mobile App by clicking on the options button then clicking on the Generate Sketch option. 







A Sketch Ordered status should appear below the tour name once a sketch is ordered.






2-B Manual Ordering (Web Portal)— Users may also manually order a sketch for a tour they created on the Docusketch Web Portal by clicking on the Order Sketch button.


Note that sketch orders has a 24 business hours processing time.

All sketches in progress displays the Sketch In Progress button.



Completed Sketches


Once a sketch is completed, this button displays on your web portal.






  1. Notification Email — Users will receive a notification email when a sketch request is completed. — The completed sketches will be attached on the notification email. — The attachements would be a JPEG Preview of the sketch would also be on the notification email so users can check the sketches on the go and the ESX files to the sketches as well. — Users can respond to the notification email for any feedback on changes they would like done.
  2. Downloadable Sketches on the Desktop — Sketches can be downloaded through the download button.


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